Integrity Heating & Cooling
The Customer Experience Manager leads and develops the Customer Service, Dispatch, and Sales Lead Coordination teams to improve operations, delight customers, and grow service and sales opportunities. This leadership role focuses on coaching, metrics, and accountability while overseeing daily booking goals, dispatch performance, and sales lead coordination. The position requires stepping in on phones or dispatch as needed to support the team.
Headquarters
Charlotte, North Carolina, United States
Company Size
11-50 employees
Founded
1990
Integrity Heating & Cooling is a family-owned HVAC company serving the greater Charlotte and Lake Norman area for over 20 years. They specialize in heating, air conditioning, and indoor air quality solutions, including installation, repair, and maintenance for all major brands, and are an authorized Lennox Premier Dealer. The company is committed to 100% customer satisfaction and actively gives back to the community through partnerships with organizations like Habitat for Humanity and the Purple Heart Foundation.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Integrity Heating & Cooling.