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Customer Experience Operations Manager at Hootsuite - ApplyBlast

Customer Experience Operations Manager

Hootsuite

6 months ago

3.1 on Glassdoor

Remote

Full Time

Senior

2 applicants

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About this role

A Customer Experience Operations Manager oversees the technical administration and optimization of customer experience platforms, driving workflow design and AI automation to enhance efficiency and service delivery.

Skills

About Hootsuite

hootsuite.com

Headquarters

Vancouver, British Columbia, Canada

Company Size

1001-5000 employees

Founded

2008

View Profile

Hootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.