Customer Experience Operations Specialist (Senior IC Role)
Pearl West
About this role
Pearl West Group is a fast-growing eCommerce company supporting digital consumer brands across multiple online marketplaces. They are hiring Customer Experience Operations Specialists to enhance their customer support function, improve processes, and ensure high service standards in a remote setting.
Skills
About Pearl West
pearlwestgroup.comPearl West is a consumer products and e-commerce company that builds, acquires, and scales digital-first brands. The company operates across areas such as supply chain, marketplace operations, performance marketing, and brand growth, with a strong focus on channels like Amazon and direct-to-consumer commerce. Pearl West works at the intersection of brand management, operations, and digital marketing within the retail and e-commerce industry.
About Pearl West
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pearl West.
Salary
$1k – $1k
per year