Upgrade
Uplift is seeking a Customer Experience Professional to serve as the liaison between the company, travel providers, and customers, handling inquiries, complaints, and issues to maintain high satisfaction. The role involves independent and team work, multi‑channel communication, and may require multilingual abilities, with a schedule that varies and can include weekends.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2014
Upgrade is a financial technology company that offers a suite of financial products including personal loans, credit cards, rewards checking, and Flex Pay, a buy now, pay later service for travel and retail purchases. Flex Pay allows consumers to split purchases into easy monthly installments with no additional fees. Upgrade partners with leading brands across travel, hospitality, and retail to offer flexible financing options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Upgrade.
17% below the average for this role