Imperial Dade
The Customer Experience Professional delivers a smooth and consistent customer experience by interacting with customers across all channels and coordinating with internal stakeholders to improve the customer journey. This role involves processing orders, managing account ownership, resolving customer inquiries, and ensuring timely delivery and billing accuracy. The position requires a customer-focused mindset to build loyalty and confidence while addressing concerns and escalating risks as needed.
Headquarters
Jersey City, New Jersey, United States
Company Size
5001-10000 employees
Founded
1935
Imperial Dade is a North American distributor of janitorial, foodservice, packaging, safety and facility supplies serving restaurants, healthcare, education, and commercial customers. They offer a broad product portfolio — disposables, cleaning chemicals and equipment, servingware, PPE, and packaging — plus services like local delivery, vendor-managed inventory, and supply‑chain solutions. With regional distribution centers and account support, Imperial Dade emphasizes fast fulfillment, procurement expertise, and sustainability initiatives to meet the needs of multi‑unit operators and independent businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Imperial Dade.
Imperial Dade didn’t post a salary, so this is our estimate from similar listings.