Customer Experience Program Manager, EMEAP (m/f/d)
Abbott Laboratories(2 months ago)
About this role
The Customer Experience Program Manager, EMEAP is a manager-level role within Abbott's Diabetes Care division based in Wiesbaden, supporting customer-facing operations across the EMEAP region. The position works with country teams, global project partners and third-party providers to advance Abbott's CX capabilities within multi-language service center hubs and support strategic CX initiatives.
Required Skills
- Program Management
- Process Improvement
- Supplier Governance
- Project Management
- Agile Methodologies
- Communication
- Analytical Thinking
- Omnichannel
- Customer Experience
- Staff Development
+4 more
Qualifications
- Postgraduate Diploma
- University Degree
About Abbott Laboratories
abbott.comInnovative medical devices and health care solutions for cardiovascular health, diabetes management, diagnostic testing, nutrition, chronic pain and more.
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