Nametag
The Customer Experience Program Manager: Product Support role serves as the operational center of gravity for the CX organization, overseeing the customer journey from proof of concept to ongoing support. This position involves managing program operations, triaging inbound support queues, and providing hands-on Level 1 support while leveraging modern AI tooling. The role focuses on maintaining support systems, enforcing service level agreements, and driving process improvements to enhance customer experience.
Headquarters
Seattle, Washington, United States
Nametag provides complete account protection solutions built on Deepfake Defense identity verification. Enhance your IAM with secure onboarding, account recovery and helpdesk verification.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Nametag.