Tamara

Customer Experience Program Manager

Tamara

2 months ago
Riyadh, Saudi Arabia
Onsite
Full Time
Senior
3 applicants
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Tamara
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About this role

The Customer Experience Program Manager at Tamara represents the customer perspective within the Customer Experience organization at a leading MENA Buy Now, Pay Later provider. The role helps ensure CX programs and initiatives align with company objectives and supports ongoing improvement of the customer journey across markets. The position is embedded in a regional organization with headquarters in Saudi Arabia and offices across the UAE, Germany and Vietnam.

Skills

Qualifications

Bachelor's Degree in Computer Science, Engineering or Related FieldProject/Program Management Certification (Preferred)Process Excellence Certification (Preferred)
Tamara

About Tamara

tamara.co

Tamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.

About Tamara

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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