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Customer Experience Program Manager at GovernmentJobs - ApplyBlast

Customer Experience Program Manager

GovernmentJobs

7 months ago

3.7 on Glassdoor

Mahwah, NJ

Onsite

Full Time

Senior

0 applicants

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About this role

The Manager of Customer Experience Programs is responsible for driving customer experience improvements across the retail network through targeted campaigns, training, activations, and recognition initiatives. This role focuses on translating customer insights into actionable programs that improve performance, brand perception, and commercial outcomes, working collaboratively across various teams.

Skills

Qualifications

5+ years of experience in Customer Experience, retail operations, brand activation, or program management

About GovernmentJobs

governmentjobs.com

GovernmentJobs (GovernmentJobs.com) is an online job-search and recruitment platform focused on public sector employment, listing city, state, federal and other government openings. Job seekers can browse and apply for positions online — from entry-level to executive — and access career support partners like resume review and interview coaching. The platform also provides employers in the public sector tools to post jobs and manage applicant workflows, centralizing government hiring in one searchable marketplace.