Deutsche Nationalbibliothek
The Customer Experience Program Manager manages and scales enterprise Voice of the Customer programs to support customer experience transformation and business decision-making. The role designs and optimizes customer feedback initiatives, applying best practices in survey methodology, governance, and data quality. This position integrates customer insights into business processes to provide actionable information that drives performance improvement and customer-focused decisions.
Die Deutsche Nationalbibliothek ist die zentrale Archivbibliothek Deutschlands mit Standorten in Leipzig und Frankfurt am Main. Sie sammelt, archiviert und erschließt deutsche und deutschsprachige Publikationen sowie Medienwerke und betreibt das Deutsche Buch- und Schriftmuseum, das Deutsche Exilarchiv 1933–1945 und das Deutsche Musikarchiv. Darüber hinaus bietet sie Benutzungsservices, kooperiert mit nationalen Bibliotheksnetzwerken und engagiert sich in der Langzeitarchivierung digitaler Medien.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Deutsche Nationalbibliothek.
Deutsche Nationalbibliothek didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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