Customer Experience Representative, Advanced Services
Robinhood(1 day ago)
About this role
An Advanced Services Representative at Robinhood helps customers with complex trading issues, focusing on options and margin inquiries while empowering users to learn and grow as traders. The role acts as the company’s voice, providing product feedback and contributing to platform improvements.
Required Skills
- Options Trading
- Margin Trading
- Customer Support
- Escalation Handling
- Data Analysis
- CRM
- Salesforce
- Collaboration
- Regulatory Compliance
- Risk Management
Qualifications
- Series 7
- Series 63
- Series 3
- Series 4
About Robinhood
robinhood.comRobinhood is a financial services and brokerage platform offering 24/5 commission-free trading and investing in stocks, ETFs, options, and cryptocurrencies via web and mobile apps. It provides retail investors easy-to-use tools — including fractional shares, real-time market data, advanced order types, and optional margin and premium features (Robinhood Gold) — to lower barriers to entry. Known for its clean, consumer-focused interface and mission to democratize finance, Robinhood also notes that terms, fees, and regulatory oversight may apply.
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