Customer Experience Representative
Athens Services(1 month ago)
About this role
The Customer Experience Representative at Athens Services serves as a key advocate, delivering exceptional service, handling inquiries, onboarding, billing, and upselling to ensure customer satisfaction. Reporting to the Customer Experience Supervisor, the role involves building connections, problem solving, and representing the company at community events.
Required Skills
- Customer Engagement
- Onboarding
- Problem Solving
- Billing
- Upselling
- Documentation
- Collaboration
- Knowledge Management
- Community Outreach
- Multitasking
+3 more
Qualifications
- High School Diploma
- GED
- Bachelor’s Degree in Communications
- Bilingual English/Spanish
About Athens Services
athensservices.comDiscover reliable waste collection, recycling, and organic services with Athens Services — proudly serving Los Angeles communities for over 60 years.
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