Customer Experience Representative
Intrepid
About this role
A Customer Service Representative at Intrepid Asia supports managed shops by answering buyer inquiries through chat across e-commerce platforms. The role involves resolving issues, guiding customers through their shopping journey, and collaborating with internal and external departments to ensure product and promotion knowledge is up to date.
Skills
About Intrepid
intrepidgs.comIntrepid Group is a technology-enabled e-commerce and digital marketing company that helps brands grow across Southeast Asia. The company provides services such as online marketplace management, performance marketing, creative content, and e-commerce operations for platforms like Shopee, Lazada, and TikTok Shop. Intrepid operates in the e-commerce, retail media, and digital services industry.
About Intrepid
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Intrepid.
Salary
$89k – $132k
per year
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