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© All Rights Reserved. ApplyBlast.com
Solace
As a Customer Experience Representative at Solace, you will support patients and advocates through phone, email, and chat, ensuring they receive the necessary assistance on their healthcare journey. The role involves handling appointment confirmations, troubleshooting issues, and providing creative solutions to resolve client inquiries. You will also gather and track feedback to help continuously improve the customer experience and platform.
Headquarters
Redwood City, California, United States
Company Size
11-50 employees
Founded
2022
Solace provides expert patient advocacy services that help individuals and their families navigate the healthcare system. Advocates assist with care coordination, insurance coverage, and administrative tasks to secure timely, appropriate care. The service is nationwide and focused on patient-centered support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Solace.