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© All Rights Reserved. ApplyBlast.com
A. M. Castle & Co.
The Customer Experience Representative supports Inside Sales, Regional Sales Managers, and Operations by managing non-sales customer interactions, including order tracking, credit and return requests, and issue resolution. This role ensures efficient responses to customer inquiries and maintains high customer satisfaction through effective communication and problem-solving. The position involves coordinating with internal teams to facilitate seamless order fulfillment and customer service.
Headquarters
Hinsdale, Illinois, United States
Company Size
501-1000 employees
Founded
1890
A.M. Castle & Co. is an international supplier and distributor of stainless steel, nickel, aluminum, and titanium products. The company offers a wide range of forms — including bar, plate, sheet, coil, roll, and pipe — in multiple grades and sizes for industrial customers. It serves manufacturers and fabricators worldwide, leveraging broad inventory, sourcing expertise, and distribution capabilities to meet fabrication and production needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for A. M. Castle & Co..
18% above the average for this role