Capitol Federal® Savings Bank
The Customer Experience Representative handles incoming customer calls to identify needs and provide direct support or connect customers with the appropriate department. This role involves performing teller functions, cross-selling products, and ensuring efficient service while maintaining a professional and friendly demeanor. The position requires strong communication skills, attention to detail, and a commitment to delivering exceptional customer service.
Welcome to Capitol Federal®. True Blue® for more than 130 years. Capitol Federal provides a full range of banking services designed to meet your financial needs. The Bank offers mortgage loans, personal banking, business banking, Commercial loans and investment options tailored to your unique goals. With a commitment to customer service and secure online banking, CapFed® offers solutions for home financing, savings accounts, checking accounts, treasury management and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Capitol Federal® Savings Bank.
Capitol Federal® Savings Bank didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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