Moonee Valley City Council
Moonee Valley City Council is seeking an experienced Customer Experience Resolution Officer to lead the organisation's approach to complex customer complaints, escalations, and service resolutions. This pivotal role ensures customer concerns are managed fairly and consistently while identifying opportunities to improve services and enhance the overall customer experience. The position involves partnering with leaders and operational teams to investigate complex matters, provide specialist advice, and deliver insights for continuous improvement.
The City of Moonee Valley is home to 129,000 people in Melbourne's north west. It has a mix of residential, commercial and industrial areas.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Moonee Valley City Council.