Customer Experience Specialist (Hybrid)
Pencor
About this role
The Hybrid Customer Experience Specialist at Blue Ridge Communications is responsible for building and maintaining trusted relationships with customers through support over the phone and at retail locations. The role emphasizes providing a positive customer experience, troubleshooting, educating on products and services, and ensuring customer satisfaction in a busy retail environment.
Skills
Qualifications
About Pencor
pencor.comPencor Services, Inc. is a Palmerton, Pennsylvania–based communications company that presents itself as a leader in the communications industry and the parent organization for a group of related companies. Its website highlights the company’s history, the Pencor “family” of companies, and current career opportunities. Pencor’s corporate office is located at 613 Third Street, Palmerton, PA, and it accepts resumes at resumes@pencor.com. The site emphasizes long-standing industry presence and a focus on careers and company culture.
About Pencor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Pencor.
Salary
$82k – $109k
per year