Customer Experience Specialist - Korean Speaker (Seoul Based, 12months Contract)
Agoda(1 month ago)
About this role
A Customer Experience Specialist based in Seoul supporting Korean and English. The role is part of Agoda’s Customer Experience team and contributes to the company’s global customer support operations. It includes structured training, hybrid work, and opportunities for career growth within Agoda.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Chat Support
- Problem Solving
- Time Management
- Data Privacy
- Policy Compliance
- KPI Achievement
- CRM Systems
+4 more
About Agoda
careersatagoda.comAgoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.
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