Customer Experience Specialist (Mandarin Speaker)
Klook Travel(6 months ago)
About this role
A Customer Service Representative at Klook is part of the customer operations team supporting the company's travel and experiences platform. The role focuses on delivering a positive customer experience and collaborating with internal teams to improve service quality. This entry-level position is suited for candidates beginning their careers in customer-facing roles.
Required Skills
- Customer Service
- Phone Support
- Chat Support
- Email Support
- Problem Solving
- Communication
- Teamwork
- Detail Orientation
- Booking Management
- Escalation
About Klook Travel
klook.comFind discounted attraction tickets, tours with unique experiences, and more! Join local day tours to visit spectacular sights and go on delicious food trips around the city. Upon landing at the airport, we've got all kinds of transfers available for you. Discover and book amazing travel experiences with Klook!
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