Philip Morris International

Customer Service - Medical Vacancies - English & Multilingual

Philip Morris International(7 months ago)

Cairo, EgyptOnsiteFull TimeJunior$41,301 - $56,276 (estimated)Customer Service
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About this role

A Medical Customer Service Representative (Advisor I) at Concentrix provides high-touch support to patients and clients seeking medical guidance, using company knowledgebases to inform responses. This entry-level role supports English and multilingual customers and focuses on delivering a positive customer experience. The position is based in Cairo and is designed for candidates beginning to develop familiarity with client procedures and terminology.

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Required Skills

  • Customer Service
  • Phone Support
  • Email Support
  • Chat Support
  • Problem Solving
  • Medical Knowledge
  • Empathy
  • Multitasking
  • Computer Literacy
  • Travel Booking

+3 more

Qualifications

  • High School Diploma
Philip Morris International

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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