Customer Experience Specialist - Resupply
Baxter International(1 month ago)
About this role
The Home Care Customer Service, Resupply Specialist at Baxter is a frontline representative for Baxter Respiratory Health, acting as the voice of the customer for home care patients. The role supports patients, caregivers, and healthcare teams via phone, email, and online channels to facilitate resupply and continuity of respiratory therapy. It is part of a collaborative team focused on continuous improvement and patient-centered service.
Required Skills
- Customer Service
- Prescription Processing
- Billing
- Insurance Knowledge
- Phone Support
- Email Support
- Data Entry
- Microsoft Office
- Problem Solving
- Communication
+2 more
Qualifications
- High School Diploma
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