Customer Experience Executive
Probe Group(1 month ago)
About this role
A Customer Service Representative at Probe Group supports an Australian retail brand by assisting online customers via phone and email. The role focuses on handling inbound enquiries, occasional outbound calls, and communicating with stores to facilitate order delivery.
Required Skills
- Communication
- Active Listening
- Teamwork
- Objection Handling
- Rapport Building
- Detail Orientation
- Data Entry
- Email Support
- Phone Support
- Google Suite
Qualifications
- High School Graduate
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
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