Customer Experience Specialist, UK

The Customer Experience Specialist at InDebted supports customers in the United Kingdom who are resolving past-due accounts and taking steps toward financial stability. The role centers on delivering a compassionate, seamless experience across multiple communication channels while aligning with company and regulatory standards. It sits within a rapidly growing, technology-driven debt resolution business that uses AI and machine learning to improve consumer outcomes. The position contributes directly to making the debt resolution journey more supportive and human for consumers.