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Support Specialist, Non Technical at Restaurant365 - ApplyBlast

Support Specialist, Non Technical

Restaurant365

9 months ago

2.9 on Glassdoor

Mexico City, Mexico

Hybrid

Full Time

Junior

0 applicants

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About this role

The Support Specialist assists Restaurant365 customers in resolving questions and issues across the R365 platform. The role involves handling customer interactions via tickets, live chat, and phone, ensuring clear communication and timely resolution. This position is focused on providing high-volume, detail-oriented support within a customer-facing environment.

Skills

Qualifications

Bachelor's Degree in Business, Finance, Accounting, or Related Field

About Restaurant365

restaurant365.com

Headquarters

Irvine, California, United States

Company Size

501-1000 employees

Founded

2011

View Profile

Restaurant365 (R365) is a cloud-based enterprise management platform built specifically for restaurants and multi‑unit foodservice operators. The software unifies accounting, inventory and procurement, operations, and workforce management (scheduling, timekeeping, payroll) into a single system to streamline workflows and improve financial controls. R365 provides real‑time reporting and integrations with POS and vendor systems so operators can optimize costs, drive labor and food margin improvements, and scale consistent operations. Headquartered in Austin, TX, the platform targets multi‑unit and enterprise restaurant groups seeking to boost efficiency and profitability.