Customer Experience Specialist - Watertown, SD

Midco is seeking a Customer Experience Specialist to join their team in a full-time, work-from-home role within South Dakota. The position involves delivering exceptional customer service in a fast-paced call center environment, managing inbound and outbound calls, and resolving inquiries related to internet, billing, cable, and phone services. The role requires strong communication skills, empathy, and the ability to navigate multiple systems while maintaining accurate records and adhering to privacy guidelines.