Customer Experience Specialist

Freelancer.com(9 months ago)

Taguig, PhilippinesOnsiteFull TimeJunior$54,576 - $73,349 (estimated)Customer Support

About this role

A Customer Experience Specialist at Freelancer.com is a frontline team member supporting the platform’s large global user base and contributing to the company’s mission to create one billion jobs. The role sits within a fast-paced, data-driven, and collaborative consumer internet marketplace focused on continuous improvement and impact. The position is part of a dynamic culture that values growth, innovation, and teamwork.

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Required Skills

Customer Service
Live Chat
Email Support
Phone Support
Communication
Problem Solving
Multitasking
Target Driven
Escalation Management
Data-Driven

About Freelancer.com

freelancer.com

Freelancer is a leading online platform that connects businesses and individuals with freelancers across a variety of fields, including technology, design, writing, and marketing. By providing an accessible marketplace, Freelancer allows users to post projects, receive bids, and select from a diverse pool of talented professionals to help fulfill their project needs. With millions of registered users, the platform facilitates secure and efficient collaboration for both freelancers and employers, making it an essential hub for freelance work in today's economy.