Customer Experience Specialist
Bubble Skincare
About this role
A Customer Experience (CX) Specialist at this company is responsible for engaging with customers across multiple channels, resolving issues, and gathering feedback to improve the overall customer experience. The role emphasizes proactive communication, product knowledge, and collaboration with cross-functional teams to enhance satisfaction and loyalty.
Skills
Qualifications
About Bubble Skincare
hellobubble.comBubble Skincare is a science‑backed skincare brand that offers affordable, fragrance‑free formulations designed specifically to clean, balance, and hydrate skin. Its products are cruelty‑free, vegan, and dermatologist‑tested, formulated to be highly effective without causing irritation. The brand emphasizes research-backed actives and accessible pricing, with an inclusive, upbeat ethos summed up by its "Face The Day" tagline and motto "Beauty isn't a competition, it's a Parade."
Recent company news
BeautyMatterBubble Skincare’s $100 Million Formula: Community First and Joy as a KPI
Nov 19, 2025
Cosmetics BusinessBubble Skincare engages investment bank Centerview as it eyes potential deal options
Oct 17, 2025
Fast CompanyThese 9 skincare brands are standing out with buzzy products—and armies of influencers
Dec 2, 2025
The Business of FashionBubble Was Built on Gen Z. Now, It Must Grow Up.
Sep 18, 2025
TheIndustry.beautyBubble Skincare explores strategic options to fuel growth
Oct 20, 2025
About Bubble Skincare
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Bubble Skincare.
Salary
$46k
per year