clarius
The Customer Experience Specialist at Clarius will manage all direct membership renewals and support partner renewals, guiding customers through the renewal conversation from start to finish. The role focuses on maintaining high retention rates by ensuring customers receive value from their memberships and collaborating with sales, finance, and support teams to identify upsell opportunities and improve processes.
Headquarters
Vancouver, British Columbia, Canada
Company Size
51-200 employees
Founded
2014
Clarius Mobile Health designs and sells portable, wireless handheld ultrasound systems that deliver high‑quality imaging for healthcare professionals. Their devices are built for point‑of‑care use across clinical settings, pairing compact transducers with mobile apps for image viewing, capture, and sharing. Clarius emphasizes ease of use, portability, and diagnostic image quality to bring ultrasound to the bedside, clinic, and field. The company also provides training, service, and cloud‑enabled workflows to support clinical adoption.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for clarius.
28% below the average for this role