Mindvalley
As a Customer Experience Specialist in the Academy division, you serve as the primary touchpoint for students in premium programs, guiding them from onboarding to graduation through high-touch support and live event moderation. This role combines community management, customer success, and project management to ensure learner engagement, remove academic blockers, and provide white-glove support. You will also act as a Subject Matter Expert, leveraging your passion for personal development to foster meaningful discussions and drive product evolution through customer feedback.
Headquarters
Bangsar, Kuala Lumpur, Malaysia
Company Size
201-500 employees
Founded
2003
Mindvalley is a global life-transformation platform that delivers online courses, programs, and immersive learning experiences for personal growth. It cultivates a worldwide community of changemakers and thought leaders who share tools for mindset, wellness, productivity, and spirituality. Through a membership model and a library of programs, Mindvalley emphasizes practical, actionable learning designed to create lasting daily improvements. The platform blends education and community to help individuals transform how they learn, grow, and apply new skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mindvalley.
Mindvalley didn’t post a salary, so this is our estimate from similar listings.
21% above the average for this role
Customer Experience Specialist
Taekus
Customer Success Manager
wilsonlanguage
Sales Support Specialist (Hybrid)
Lakeshore Learning Materials, LLC
Internal Applicants Only - Sales Support Specialist (Hybrid)
Lakeshore Learning Materials, LLC
Engagement Manager - French Speaking
Guidewire Software
Full Time Sales Associate, Calvin Klein Lifestyle - Bluewater
Tommy Hilfiger