Mindvalley
The Customer Experience Specialist serves as the primary touchpoint for students in premium programs, guiding them through a transformative learning journey from onboarding to graduation. This role combines community management, customer success, and project management to ensure student engagement, success, and satisfaction. The specialist acts as a Subject Matter Expert, providing high-touch support through live calls, chat moderation, and on-camera Q&A sessions. Additionally, the role involves gathering student feedback to drive product evolution and ensuring seamless program delivery.
Headquarters
Bangsar, Kuala Lumpur, Malaysia
Company Size
201-500 employees
Founded
2003
Mindvalley is a global life-transformation platform that delivers online courses, programs, and immersive learning experiences for personal growth. It cultivates a worldwide community of changemakers and thought leaders who share tools for mindset, wellness, productivity, and spirituality. Through a membership model and a library of programs, Mindvalley emphasizes practical, actionable learning designed to create lasting daily improvements. The platform blends education and community to help individuals transform how they learn, grow, and apply new skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mindvalley.
Mindvalley didn’t post a salary, so this is our estimate from similar listings.