ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
JD Logistics
The Customer Experience Specialist supports continuous improvement of logistics operations across the Americas by building and optimizing end-to-end operational quality and customer experience monitoring systems. This role focuses on warehousing and last-mile delivery, utilizing data-driven analysis to identify operational trends and enhance customer satisfaction. The position involves establishing KPIs, developing automated dashboards, and collaborating with cross-functional teams to implement corrective actions and drive process improvements.
JD Logistics is a global logistics company headquartered in Parsippany, NJ, providing air freight, sea freight, road freight, intermodal freight, customs clearance, and warehouse solutions. Founded in 2018, the company offers cost-effective and reliable shipping tailored to global cargo needs. JD Logistics serves clients worldwide with a dedicated focus on on-time delivery and supply chain efficiency.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JD Logistics.
16% above the average for this role