the-legends-agency
The Customer Experience Specialist supports UK-based business clients and end-users through live chat, onboarding, troubleshooting, and sales engagement within a Beauty & Wellness Tech environment. The role involves managing AI-powered chat systems, resolving customer issues, and identifying sales opportunities to drive platform adoption and retention. This position requires a professional with strong communication skills and experience in SaaS or technology-driven customer support.
Headquarters
Cape Town, Western Cape, South Africa
Company Size
1-10 employees
Founded
2022
The Legends Agency is an offshore staffing and Employer of Record specialist that helps global companies build exceptional teams in South Africa. They offer end-to-end employment solutions — recruitment, payroll, HR, compliance and IT support — for clients across the UK, Europe, US, Canada, Australia and New Zealand, leveraging South Africa’s skilled, English-speaking workforce in the GMT+2 time zone. With transparent pricing and full legal compliance, they typically deliver significant cost savings (around 50%) while managing all employer responsibilities so clients can focus on leading their teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for the-legends-agency.
815% above the average for this role