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Customer Experience Specialist at Sender One Climbing - ApplyBlast

Customer Experience Specialist

Sender One Climbing

3 months ago

Aliso Viejo, California, United States

Onsite

Part Time

Junior

0 applicants

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About this role

A Customer Experience Specialist at Sender One delivers outstanding customer experiences to visitors, guests, and members by providing excellent service and maintaining high product knowledge of gym offerings. The role involves leading climbing courses, administering safety tests, managing check-in processes, and assisting with group events and retail operations. This position requires a proactive individual passionate about climbing and instructing to help create memorable experiences for all guests.

Responsibilities

Deliver outstanding customer experiences to guests and members
Lead climbing courses and administer belay tests
Independently coordinate group events and parties

Skills

Qualifications

First Aid/CPR certifiedTop rope & lead belay and climbing experienceKnowledge of Google Suite – Gmail, Sheets, Docs, Drive, etc.Knowledge of Rock Gym Pro softwareKnowledge of Basecamp