Customer Experience Strategy Manager

Samsara Talent Attraction Opportunities(10 days ago)

RemoteFull TimeSenior$106,802 - $179,500Customer Experience

About this role

Samsara develops IoT-based solutions to improve physical operations across various industries such as transportation, agriculture, and manufacturing. As a public company, it offers innovative products aimed at enhancing safety, efficiency, and sustainability in these sectors. The company fosters a dynamic environment where employees can contribute to shaping the future of physical operations.

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Required Skills

Customer Experience
Data Analysis
Survey Design
Stakeholder Management
VoC Programs
Statistical Techniques
Data Storytelling
Customer Insights
Platform Implementation
Process Improvement

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.

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