Notion
As a strategic partner to CX Leadership, the CX Strategy & Ops Lead designs and executes customer support strategies at scale to ensure an exceptional user experience. This role involves partnering across functions to identify needs, implementing operating frameworks, and leveraging AI to increase efficiency while tracking key performance metrics. The leader will also define headcount, opex, and OKRs to align CX initiatives with broader company growth goals.
Headquarters
San Francisco, California, United States
Company Size
501-1000 employees
Founded
2016
Build custom agents, search across all your apps, and automate busywork. The AI workspace where teams get more done, faster.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Notion.