withfaye
The Customer Experience Team Lead will manage and mentor a team of 10-15 CX agents in Richmond, VA, overseeing daily operations, shift coverage, and quality of customer interactions. The role focuses on coaching, performance tracking, escalation handling, and collaborating with talent acquisition to staff the team.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for withfaye.
withfaye didn’t post a salary, so this is our estimate from similar listings.
12% above the average for this role