Customer Happiness Associate [1099 - Contract]

Sandboxx(4 months ago)

RemoteContractMedior$76,826 - $104,726 (estimated)Customer Support

About this role

Sandboxx is hiring a remote Customer Happiness Associate as a 1099 contractor to support its mission-driven platform for service members and their families. The role is suited to an empathetic, detail-oriented, self-motivated individual who thrives in a fast-paced, digital-first environment. Scheduled hours include evenings Monday–Thursday and Sunday, and compensation is an hourly rate based on experience.

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Required Skills

Customer Support
Intercom
Troubleshooting
Written Communication
Multitasking
Collaboration
Recordkeeping
Empathy
Tech Savvy
Escalation

+1 more

About Sandboxx

sandboxx.us

Sandboxx is a military-focused communications and support platform that helps service members, recruits, and their families stay connected. Through its app and website, users can send letters of support and gift cards that are delivered to trainees, receive weekly updates on training progress, and access resources to prepare for basic training. The platform bundles practical tools and curated content to simplify life before, during, and after initial training. Families and recruits use Sandboxx for its convenience, reliable delivery, and military-specific guidance.