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Customer Implementation Manager at Relay Payments - ApplyBlast

Customer Implementation Manager

Relay Payments

2 months ago

3.6 on Glassdoor

Atlanta, Georgia, United States

Onsite

Full Time

Manager

0 applicants

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About this role

Relay Payments is looking for a Customer Implementation Manager to guide clients through the onboarding journey, from initial kickoff to full platform adoption. The role serves as a consultative liaison, coordinating cross‑functional teams, delivering product demos, and ensuring high platform engagement and customer satisfaction.

Responsibilities

Lead strategic project kickoffs and manage client onboarding
Drive platform engagement and ensure customer adoption
Coordinate cross‑functional teams and manage escalations

Skills

About Relay Payments

relaypayments.com

Headquarters

Atlanta, Georgia, United States

Company Size

51-200 employees

Founded

2019

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Relay Payments is a digital payment network built for the logistics and freight industry, offering fast, secure, contactless payments for diesel, scales, lumpers and other over‑the‑road expenses. It connects carriers, brokers, drivers and merchants on a single platform to automate invoices, speed settlements, and reduce paperwork. Relay provides payment tools — including cards and virtual payment options — and integrations that simplify reconciliation, improve cash flow, and create new revenue opportunities across the transport ecosystem.