Encora

Customer Implementation Specialist

Encora(26 days ago)

HybridFull TimeMedior$101,812 - $134,780 (estimated)Customer Success
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About this role

The Customer Implementation Specialist role focuses on ensuring customers realize value from the company’s SaaS offerings by managing implementation programs and acting as a liaison between customers and internal teams. This position supports customer outcomes, drives long-term engagement, and helps shape the customer experience through strategic guidance and program ownership.

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Required Skills

  • Customer Onboarding
  • Account Configuration
  • Product Setup
  • Training Delivery
  • Consultative Planning
  • Usage Monitoring
  • Data Analysis
  • Cross-Functional Collaboration
  • Salesforce
  • IT Concepts

+2 more

Encora

About Encora

encora.com

Amazon CloudFront is a fast, globally distributed content delivery network (CDN) from Amazon Web Services that securely delivers data, videos, applications, and APIs to end users with low latency. It caches content at edge locations worldwide and integrates tightly with other AWS services (S3, EC2, Lambda@Edge, API Gateway) to accelerate both static and dynamic delivery. CloudFront includes built-in security features such as DDoS mitigation, SSL/TLS, and AWS WAF integration, plus configurable caching, streaming, and real-time metrics. Organizations use it to improve performance, reduce origin load and costs, and deliver reliable, scalable experiences to global audiences.

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