Customer Success Manager

Redis

2 months ago

4.3 on Glassdoor

India

Onsite

Full Time

Senior

0 applicants

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About this role

A Customer Success Manager (CSM) for the India region at Redis responsible for building strong post-sale relationships and ensuring customers realize maximum value from Redis solutions. The role focuses on aligning Redis offerings with customer goals, acting as a trusted advisor, and driving long-term satisfaction, retention, and growth. The CSM will work cross-functionally to advocate for customers and support adoption, renewals, and executive-level business reviews.

Skills

About Redis

redis.io

Redis is a real-time data platform built on the high-performance, in‑memory Redis database that developers use to build blazing-fast apps. It includes open‑source Redis plus commercial offerings like Redis Enterprise and Redis Cloud, delivering caching, persistent key‑value storage, streams, pub/sub, search, JSON, graph and module extensions. The platform emphasizes low latency and high throughput with features for clustering, persistence, high availability and seamless scaling across cloud and on‑prem deployments. Enterprises and developers choose Redis for real‑time workloads, session stores, caching, leaderboards, analytics and other latency‑sensitive services.