Thales
A Customer Intelligence Analyst at Thales supports the Customer Success organization by identifying actionable customer intelligence and driving strategic improvements through data analysis. The role involves building operational processes, analyzing product and customer usage data to predict churn and enhance retention, and translating complex findings into clear reports for leadership. This position requires close collaboration with Customer Success teams to enable tools, address data quality issues, and contribute to cross-functional AI initiatives.
From Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Thales.
Thales didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role
Thales Group: Space business grew 7.6% in 2025 on way to 7%+ margin in 2027; merger with Airbus, Leonardo on track
2 weeks ago