Lula
A Customer Retention Specialist at Lula leads the dormancy reactivation strategy for inactive SME clients by acting as a consultative bridge to restore active credit usage. The role involves conducting outbound campaigns, analyzing behavioral data to predict churn, and guiding clients through re-onboarding processes to maximize customer lifetime value. Success requires a blend of data-driven analysis, exceptional relationship management, and proficiency in CRM platforms to drive financial impact.
Meet Lula. Meet Opportunity. We provide SMEs with all-digital business funding to make cash flow.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Lula.
Lula didn’t post a salary, so this is our estimate from similar listings.
42% below the average for this role