Heretto
Heretto is seeking a Software Developer to focus on customer issue triage and resolution, analyzing and resolving technical problems from support channels. The role involves troubleshooting, collaborating with various teams, and developing solutions to enhance customer experience.
Headquarters
Rochester, New York, United States
Company Size
51-200 employees
Founded
2005
Heretto is an all‑in‑one content operations platform for technical documentation teams that centralizes structured authoring, content management, and multi‑channel publishing. Its cloud CCMS supports component‑based content reuse, versioning, workflows/approvals, taxonomy and single‑source publishing to web, PDF, and help systems to keep documentation consistent and up to date. Built‑in governance, localization support, and integrations with translation and publishing tools help teams scale and speed time‑to‑publish. Product, support, and documentation teams use Heretto to improve efficiency, quality, and control across complex content ecosystems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Heretto didn’t post a salary, so this is our estimate from similar listings.