MSC Cruises
The Customer Journey Intern at MSC Cruises supports the design, understanding, and continuous improvement of the end-to-end customer journey across all travel touchpoints. The role involves collaborating with cross-functional stakeholders to identify improvement opportunities, document journeys, and translate guest feedback into structured recommendations. This internship provides hands-on experience in customer journey mapping, service standards, and guest insights within a global, dynamic environment.
Entdecken Sie mit MSC Cruises faszinierende Reiseziele in der Karibik, im Mittelmeer und auf den Kanarischen Inseln. Buchen Sie jetzt Ihre Kreuzfahrt!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MSC Cruises.
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