Customer Journey and NPS Specialist
Centrica
About this role
The Customer Journey & NPS Specialist at Bord Gáis Energy is responsible for leading the Voice of the Customer and NPS programs, analyzing customer feedback to improve the end-to-end customer experience. The role involves working across multiple teams to identify pain points and implement impactful improvements, with a focus on customer insights and journey mapping.
Skills
About Centrica
centrica.comN/A
Recent company news
MarketBeatCentrica (OTCMKTS:CPYYY) Sets New 12-Month High on Analyst Upgrade
12 hours ago
CentricaCentrica Business Solutions
3 weeks ago
X-energyCentrica and X-energy Sign Joint Development Agreement to Deploy U.K.’s First Advanced Modular Reactors and Pursue 6 Gigawatts of New Nuclear Capacity in the U.K.
Sep 14, 2025
Financial TimesStockpickers: Centrica, Mony Group, Diageo
2 weeks ago
Proactive InvestorsWhy Citi just turned bullish on Centrica. And why the Middle East conflict is key
1 day ago
About Centrica
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Centrica.
Salary
$83k – $111k
per year
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