Lloyds Bank

Customer Journey Manager, Data - Credit Cards Platform

Lloyds Bank(1 month ago)

HybridFull TimeManager$76,010 - $84,455Data
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About this role

The Customer Journey Manager, Data - Credit Cards Platform, will support the Data team within Lloyds Banking Group’s Cards Platform to ensure seamless end-to-end customer experiences. The role focuses on coordinating customer journeys with an emphasis on technology and integration, prioritising customer needs and enabling continuous improvement. The position is based in Chester or Manchester with a hybrid working pattern.

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Required Skills

  • Product Management
  • Customer Journey Mapping
  • Data Analysis
  • Data Integration
  • Process Improvement
  • Stakeholder Management
  • Communication
  • Agile
  • GCP
  • Jira

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