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© All Rights Reserved. ApplyBlast.com
TBC Bank
The Customer Journey Manager at TBC Bank defines and measures key characteristics of the best customer experience, organizing satisfaction surveys and analyzing data to develop team recommendations. This role focuses on identifying service gaps, collaborating with Agile teams, and ensuring customer interests are prioritized in all decision-making processes. The position involves preparing reports and presentations for management to drive continuous improvement in customer service standards.
Headquarters
Tbilisi, Tbilisi, Georgia
Company Size
5001-10000 employees
Founded
1992
TBC (TBC Bank) is a leading Georgian financial group headquartered in Tbilisi that provides retail, corporate and investment banking services. It offers deposit accounts, cards and payments, consumer and mortgage lending, SME and corporate finance, wealth management and digital banking tools including a feature-rich mobile app and online channels. The bank positions itself as digital-first and customer-centric, combining a wide branch/ATM network in Georgia with fintech innovation and API-driven services. TBC focuses on regulatory compliance, transparency and supporting the country’s economic growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TBC Bank.
TBC Bank didn’t post a salary, so this is our estimate from similar listings.