Customer Marketing Manager (VIP Onboarding & Customer Engagement)

InvoiceCloud(18 days ago)

HybridFull TimeSenior$95,000 - $115,000Marketing

About this role

The Customer Marketing Specialist — Client Onboarding & Customer Engagement at InvoiceCloud supports new client marketing onboarding while leading customer engagement programs across the customer base. The role focuses on shaping ongoing customer experience and strengthening relationships beyond implementation, with an emphasis on analytics and using AI to measure and improve engagement and adoption.

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Required Skills

Verbal Communication
Written Communication
Email Marketing
Relationship Building
Strategic Thinking
Data Analysis
AI Tools
Event Planning
Salesforce

Qualifications

Bachelor’s Degree

About InvoiceCloud

invoicecloud.net

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, troubleshoot, and optimize software and infrastructure performance. Its suite includes application performance monitoring (APM), infrastructure and Kubernetes monitoring, logs, distributed tracing, browser and synthetic monitoring, and a queryable telemetry store (NRQL) for custom dashboards and analytics. Customers instrument applications with lightweight agents and APIs to collect high‑cardinality metrics, traces, and events, then use unified visualizations, alerts, and dashboards to detect and resolve issues faster. New Relic is used by developers, SREs, and IT teams to gain end-to-end visibility across modern cloud-native, containerized, and serverless environments.

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