Customer Marketing Manager (VIP Onboarding & Paperless Programs)

InvoiceCloud(7 days ago)

HybridFull TimeManager$95,000 - $115,000Marketing

About this role

The Customer Marketing Manager – Paperless Programs & Customer Onboarding at InvoiceCloud drives customer adoption of electronic bill presentment and payment (EBPP) through VIP onboarding and ongoing paperless programs. The role is split between supporting existing customers’ paperless initiatives and leading marketing efforts for new client implementations, using data-driven insights and AI to optimize campaigns. It involves close collaboration with clients, Customer Success Managers, and internal partners to increase enrollment and engagement.

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Required Skills

Customer Communication
Technical Skills
Attention To Detail
Problem Solving
AI Tools
Data Analysis
Email Marketing
Content Design
Salesforce
Marketo

Qualifications

Bachelor’s Degree

About InvoiceCloud

invoicecloud.net

New Relic is a cloud-based observability platform that helps engineering and operations teams monitor, troubleshoot, and optimize software and infrastructure performance. Its suite includes application performance monitoring (APM), infrastructure and Kubernetes monitoring, logs, distributed tracing, browser and synthetic monitoring, and a queryable telemetry store (NRQL) for custom dashboards and analytics. Customers instrument applications with lightweight agents and APIs to collect high‑cardinality metrics, traces, and events, then use unified visualizations, alerts, and dashboards to detect and resolve issues faster. New Relic is used by developers, SREs, and IT teams to gain end-to-end visibility across modern cloud-native, containerized, and serverless environments.